frequently asked Questions
On the Internet :
In store: we accept VISA, MasterCard credit cards, debit cards and cash. We also offer the Accord D Desjardins no-cost financing service over 12 months (see conditions).
We invite you to read our DELIVERY, WARRANTY AND RETURN POLICIES here .
For normal use, our furniture is guaranteed for one year against construction defects. Please note that the grain of natural materials such as wood may vary and this is considered a characteristic and not a defect. Wood is a living natural material that can react to the humidity and dryness around it, its contraction and expansion are among its characteristics.
Within 48 hours of purchase, we can issue you a credit note for any item you do not like.
We do our best to ensure that all of our products are available to our customers. It is to your advantage to check the availability of the product you are interested in by calling us at 514 286 1151 or by email at serviceclient@kifkifimport.com, just before your visit to the store. This way of checking the availability of an item is the fastest and most efficient way.
