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Privacy Policy

Terms and conditions, privacy policy


Please take a few minutes to carefully read these terms and conditions which govern the use of the website www.kifkifimport.com. By using the site www.kifkifimport.com, you explicitly agree to be bound by it. Otherwise, please leave the site.

These terms of use are subject to change without notice.

Kif-Kif Import reserves the right to modify and update these conditions at any time and without notice. We encourage you to review these terms each time you use these sites. Your use of these sites after any such modifications constitutes your agreement to adhere to and follow the terms as modified.

See our policies for Delivery, Warranty and Return Policies.

TERMS AND CONDITIONS

Use of the website

We provide the website www.kifkifimport.com for the exclusive use of persons and entities wishing to shop, consider or purchase products and/or services from Kif-Kif Import, transact with Kif-Kif Import, communicate with the business in their own name (or, in the case of a gift or business transaction, in the name of an entity). No information relating to the purchasing preferences of any customer (whether individual or otherwise) may be entered or altered in any way by any third party on behalf of such direct customers. Kif-Kif Import expressly prohibits third parties from acting on behalf of a customer of Kif-Kif Import or any other person or entity without Kif-Kif Import's knowledge and consent. This prohibition aims to protect the privacy and freedom of Kif-Kif Import customers and the personal relationship that we seek to establish with our customers or any other authorized user of this site.

Copyright Notice

All content that you may view on this website, including, for example, all page headers, images, illustrations, graphics, audio clips, video clips and text are the exclusive property of Kif-Kif Import and/or are subject to any trademark, service mark, trade dress, copyright and/or other intellectual property rights or license rights owned by Kif-Kif Import, one of its affiliated companies or to third parties who have obtained a license to use this material from Kif-Kif Import.

All content on the website www.kifkifimport.com is protected by copyright.

Colors

We have done our best to ensure that the colors of the products displayed on the site are as accurate as possible. However, because the colors you see depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. Many of our product descriptions show wood grain, which may vary from tree to tree and product to product.

Product information

Most of the products displayed on this site are available in one of the Kif-Kif Import stores. In some cases, items listed as for sale on this site may not be available in our stores. All product dimensions are in inches unless otherwise noted.

Information on displayed prices

The prices displayed on kifkifimport.com are in Canadian dollars and are in effect only in Canada. In certain cases, delivery or other costs may be charged in addition to the prices displayed on the sites. You will be informed of any additional charges at the time of finalizing your transaction and before your order is shipped to you. Additionally, while we do our best to ensure that the estimated taxes for a given order are accurate based on where the order is from, an error may occur, in which case we will notify you to said error before finalizing your order and shipping it to you. You will be responsible for paying all applicable taxes regardless of the price estimated on the site at the time of your order. Kif-Kif Import reserves the right to cancel, terminate or not process an order if the price of the merchandise is incorrect.

Disclaimer

This site and all of its contents are provided on an "as is" basis without representations or warranties of any kind, expressed or implied, including unlimited warranties on contract of purchase and implied warranties of merchantability or fitness for a particular use. By using this site, you acknowledge that your use of this site is at your sole risk, that you assume full responsibility for all costs associated with any necessary service or repair related to any equipment you use due to of your use of our site, and that Kif-Kif Import will not be held responsible for any damage whatsoever linked to your use of its site.

Compensation

You agree to support, indemnify and endorse Kif-Kif Import from and against any claims, damages, costs and expenses, including attorneys' fees, arising out of or relating to your use of the website www.kifkifimport.com.

PRIVACY POLICY

Privacy Policy

We have the interests of our customers at heart and respect your privacy. We want to explain to you how we collect, use and disclose information. This Privacy Policy describes our practices with respect to the data we collect in our stores, call centers, websites and distribution centers, whether operated by Kif-Kif Import or on our behalf. name, including the site www.kifkifimport.com, as well as any other site that we operate and which is associated with this Privacy Policy (hereinafter called “the Site”). This Policy covers Kif-Kif Import and all of our brands. We encourage you to read this Privacy Policy before accessing the Site or providing us with any personal information. By using this Site and providing us with personal information, you agree to the terms herein.

Updates to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. You can find out when this Privacy Policy was last modified by looking at the legend at the top of the page titled Last Updated. Any changes to our Privacy Policy will be effective once we post such revised Policy on the Site. Use of the Site after such modifications signifies your acceptance of the revised Policy then in effect.

Personal information

“Personal information” is information that identifies you as an individual. Non-personal information, on the other hand, does not reveal your identity. How we collect, use and disclose non-personal information is described under “Non-Personal Information” below. Kif-Kif Import and its service providers collect the following personal information:

- Name
- Postal address (including billing and delivery address)
- Phone number
- Email Address
- Driving license number
- Credit and debit card number

How do we use personal information?

Kif-Kif Import and its service providers may use personal data to:

- Answer your questions and fulfill your requests, including communicating with you if necessary;
- Process and fulfill your order, including to confirm your order and information related to billing, processing and delivery;
- Send you important information about the Site, changes to our terms, conditions and policies, or other administrative information;
- Send you information by email, post, telephone or any other means regarding our products, services, contests, draws and promotions;
- Follow up on our contests, sweepstakes and other promotions (please note that certain contests, sweepstakes and promotions may be subject to additional rules and policies that may change how we use or disclose information. We encourage you to read these regulations and policies carefully. In the event of a conflict between these regulations or policies and this Privacy Policy, these regulations and policies will prevail.);
- Help us improve your browsing experience, including by obtaining information about your preferences in order to personalize your experience at Kif-Kif Import;
- Allow you to send messages to your friends through this Site (Please note that by using these features, you confirm that you have the right to provide us with the name and email address of these friends to this end.);

- Analyze trends and statistics relating to our activities and properties on the Internet;
- Protect the security and integrity of our Internet activities and properties as we deem necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public or governmental authorities, including those located outside your country of residence; (d) to enforce our terms of use; (e) to protect our operations or those of our related organizations; (f) to protect our rights, privacy, security or property and/or those of our related organizations, yours or others and (g) to utilize remedies available to us or limit our damages. could suffer.

How do we disclose personal information?

We may disclose your personal information:

- To our third party providers who provide services such as website hosting, data analysis, infrastructure provisioning, information technology services, customer service, delivery services emails, verification services and other similar services, in order to enable them to provide these services;
- To our subsidiaries and affiliates (our “Affiliates”) for marketing or other purposes;
- To sponsors of contests, draws or promotions;
- To identify you to anyone to whom you send messages through the Site;
- Through you, on message boards, chats, profile pages and blogs, or other services where you can post information and content. (Please note that any information you post or disclose through these services becomes public and may be made available to visitors to the Site and to the general public. We urge you to exercise extreme caution when deciding to disclose your personal information or any other information on the Site.);
- To a third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or disposition of a part or all of our affairs, assets or stock (including in connection with bankruptcy or similar proceedings); And
- where we deem it necessary or appropriate: (a) under applicable law; (b) to comply with legal process; (c) to respond to requests from public and governmental authorities including public and governmental authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of our affiliates; (f) to protect our rights, privacy, safety or property, that of our affiliates, you or third parties; and (g) to enable us to pursue remedies or limit damages we may suffer.

Non-personal information

Non-personal information we collect “Non-personal information” is information that does not identify us as an individual such as:

- Navigation information.
- Server log files.
- Information contained in cookies, tracking pixels and other technologies.
- Demographic and other information provided by you that does not reveal your identity.
- Aggregated information

How do we collect non-personal information?

We and our third party service providers may collect other information in several ways including:

- Your browser: certain information is collected by most browsers, such as your Media Access Control (MAC) address, your operating system and its version, the resolution of your screen as well as your browser and its version.

- Your server log files: An Internet Protocol (IP) address is a number assigned to the computer you are using by your Internet Service Provider (ISP). It is identified and automatically logged in our log files as soon as a user visits the Site. The duration of the visit and the pages read are also recorded. We use IP addresses for purposes such as calculating Site usage levels, helping to diagnose server problems, and administering the Site.

- Cookies: cookies allow web servers to transfer data to a computer, among other things for data retention. We and our service providers use cookies and other technologies to, among other things, better serve you with information that is more relevant to you and facilitate your access to and use of the Site. We also use them for tracking. If you do not want information collected by cookies, you can simply disable them in most browsers. To learn more about cookies, go to http://www.allaboutcookies.org/. By choosing to disable cookies, certain features of the Site may no longer be accessible to you.

- Flash Local Shared Objects (LSO): We and our service providers may use third party technology, called Flash, in connection with our Site and its online content. Flash makes possible the use of local shared objects allowing the administrator of a site or an online content provider (or its service provider) to store certain data on a user's hard drive including information on his computer. If you want to prohibit Flash local shared objects on your computer, you can change your Flash player settings using Settings Manager. You can also manage local shared objects by following the instructions in the Local Save Global Settings panel which can explain how to clear existing LSO data, how to prohibit local shared objects from being stored on your computer without your consent and (for Flash player versions 8 and above) how to prohibit the storage of local shared objects from a third party. Note: Directing the Flash player to prohibit or limit local Flash shared objects may reduce the functionality of certain Flash applications, including some associated with our Site and its online content. We expect that our service and technology providers will respect your wishes to limit or prohibit Flash local shared objects, but we cannot guarantee this.
- Web beacons and other similar technologies: Web beacons (also called web beacons and clear GIFs) are small images that may be used by us or our service providers in certain pages of the Site and certain email messages in HTML format for, between others, allow you to view pages of the Site on certain devices and operating systems, track the actions of users of the Site and recipients of emails, measure the success of our communications and compile statistics about the use of the Site and the response rate. Web beacons may collect data about the pages, functions and links that the visitor has accessed as well as the visitor's IP address, browser type and computer operating system.
- You: We may collect demographic information such as your location and other information such as your preferred means of communication, gender and date of birth when you submit this information to us. You could also provide information about important events such as a marriage, birth or purchase of a new home. We also log data about your orders, purchases, exchanges, returns, wish lists and gift registries. These do not identify you personally unless combined with your personal information.
- Aggregated information: we may use your personal information in a way that does not personally identify you or any other user of the Site, for example by using your personal information to calculate the percentage of our users who live in a particular telephone area. This aggregated information does not personally identify you or any other user of the Site.

How do we use and disclose non-personal information?

This information does not identify you, we may use and communicate it for any purpose. Sometimes we may combine this other information with personal information (for example, we may combine your name and zip code). In such a case, the result of this combination will be treated by us as personal information.

- Third parties and third party sites

If you provide personal information to third parties (for example, through third party applications or services linked directly or indirectly to this Site), the collection, use and disclosure of this information is in accordance with the policy on the private lives of these third parties and not ours. We recommend that you familiarize yourself with the privacy policies and practices of these sites.

PLEASE NOTE THAT THIS POLICY DOES NOT CONCERN THE PRIVACY OR INFORMATION PROCESSING PRACTICES OF THIRD PARTIES, INCLUDING BUT NOT LIMITED TO RELATED COMPANIES WHICH DO NOT DISPLAY OR PROVIDE A DIRECT LINK TO THIS PRIVACY POLICY. THE PRESENCE OF ANY LINK ON THIS SITE DOES NOT IMPLY ENDORSEMENT OF THIS THIRD-PARTY SITE BY US OR OUR AFFILIATES.

Security

We use reasonable organizational, technical and administrative measures to protect personal information under our control. For example, we use secure SSL encryption for our ordering system. Unfortunately, no data transmission over the Internet or over a data storage system can be 100% secure. Use caution when transmitting personal information over wireless hotspots or public networks. If you have reason to believe that your interaction with us is no longer secure (for example, if you suspect that the security of any account you have with us has been compromised), please notify us immediately of the problem by contacting us (see the “Contact Us” section below).

CHOICE AND ACCESS

Your choices about how we use and disclose your personal information. You have several options for how we use and disclose your personal data:

- Stop receiving promotional emails (information on new products, special offers and sales events, for example) from us by clicking on “Unsubscribe” in any promotional email or by contacting us (see the “Unsubscribe” section). Contact us » below). If applicable, please include your full name as well as the same email or postal address that you use to register or order from Kif-Kif Import. We will aim to respond to your request regarding promotional emails within five business days.

- Sharing your personal information with affiliates, promotional partners and other third parties for marketing purposes: If you no longer want us to share your personal information with our affiliates, promotional partners and other third parties for marketing purposes, you just let us know (see the “Contact Us” section below). If applicable, please include your full name and tell us what information you no longer wish to share, specifying whether it is a) affiliates, b) promotional partners, or c) both. We will aim to process your request within 90 days.

We will do our best to comply with your request as quickly as possible. Please note that if you choose to no longer share your personal information, we will not be able to delete your data from the database of our affiliates or independent third parties to whom we have already disclosed your personal information (as of the date to take your request into account). Additionally, please note that if we grant your request not to share your personal data with our affiliates or independent third parties, we may continue to send you important administrative messages, the receipt of which you cannot block. . For example, we may contact you by telephone, email or mail to provide you with information or ask you questions about your order.

How can you access and modify your personal data?

We respect your desire to modify the information we have collected about you. You can review your personal information or ask us to update it (see the “Contact Us” section below). When doing so, please specify the information you want to modify. We will endeavor to respond to your request within a reasonable time. Please note that we cannot modify the information stored in the databases of our affiliates, promotional partners and other third parties to whom we have already transmitted your personal information.

Use of the Site by minors.

The Site is not intended for persons under thirteen (13) years of age. Under no circumstances should minors disclose personal data through this Site.

Jurisdiction.

The Site is administered and controlled by us from Canada and is under the jurisdiction or laws of no state, country or territory other than Canada.

To join us

If you have any questions about the Privacy Policy, want to change your promotional communications preferences, want to change your personal data or want to order, please contact us:

By email to info@kifkifimport.com

By mail :
Kif-Kif Import
9600 Best suite 530, H2N 2E3 Montreal,
Quebec - Canada

Email communications are not always secure. For this reason, be careful not to include sensitive information or credit card numbers in your messages.

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